Disability Travel Support
Getting to an appointment, work, or a friend's place shouldn't depend on whether a taxi turns up or public transport feels manageable that day. Disability travel support gives NDIS participants a reliable way to get where they need to go, with a support worker who knows their needs.
Aussie Bridge Care provides travel and transport support across Brisbane and South East Queensland, whether that's a support worker driving you, travelling with you on public transport, or both.
What disability travel support covers
- Rides to medical and allied health appointments
- Transport to work, study, or job interviews
- Getting to and from social and community activities
- Support using public transport, including travel training toward independence
- Regular standing trips or one-off journeys, whichever you need
Why the right support worker matters for travel
A support worker who already knows your regular route, and your preferences around conversation, music, or quiet time, makes travel far less stressful than being driven by whoever happens to be free. We prioritise consistency for regular travel bookings, the same worker, the same routine, wherever rostering allows.
Travel training toward independence
For participants working toward independent travel, our support workers can ride public transport with you for as long as it takes, stepping back gradually as confidence builds, rather than assuming independence should happen all at once.
Why choose Aussie Bridge Care
- 20+ years of community support experience across Brisbane and South East Queensland
- Support workers matched by schedule, location, and personal preference
- Registered NDIS provider, audited against the NDIS Practice Standards
- Direct access to your named coordinator, not a call centre
Funding disability travel support
Transport is typically funded in one of two ways: Transport funding in your Core Supports budget covers the cost of the trip itself, while a support worker's time travelling with you is generally funded under Assistance with Daily Life or Community Participation. We'll clarify which line applies to your situation before starting.
Handling changes and cancellations
Appointments move, plans change, and sometimes a scheduled trip needs to shift at short notice. We'd rather hear about a change early than have a support worker turn up to an empty house, so let us know as soon as a trip needs to be adjusted.
Where possible, we cover last-minute changes with a worker already briefed on your routine, rather than leaving a gap in the schedule or sending someone unfamiliar with your preferences.
Problems Faced by NDIS Participants
Unreliable transport is one of the quiet barriers that can undo an otherwise good NDIS plan, a missed appointment, a missed shift, a missed social event, all because a ride fell through. Participants working toward independent travel also often find providers unwilling to invest the time needed for proper travel training, defaulting instead to driving them everywhere indefinitely.
How We Solve This & How Active We Are
We prioritise consistency for regular travel bookings, the same worker, the same routine, and we invest in genuine travel training for participants working toward independence, stepping back gradually rather than assuming independence should happen all at once. We're active across Brisbane, Logan, Ipswich, Moreton Bay, Redland, Gold Coast, and Sunshine Coast, matching support workers to your regular routes and preferences.
Getting started
If reliable transport is what's standing between you and your goals, get in touch and we'll talk through your plan and what support could look like.
Related information
Other Locations
- Logan
- Ipswich
- Moreton Bay
- Redland
- Gold Coast
- Sunshine Coast
Contact Info
- 07 3472 7562
- [email protected]
- Level 27, Santos Place, 32 Turbot Street Brisbane
Frequently Asked Questions
Does travel funding cover the cost of fuel or fares?
Can a support worker teach me to use public transport independently?
Is disability travel support available across all the areas you service?
Can I get the same support worker for regular travel bookings?