FAQs

Our expert team helps with disability support services like daily living support, high intensity care, comprehensive support care, specialist mental health support, short-term accommodation, behaviour support, social, as well as community participation, etc.

To apply for NDIS funding in Brisbane, you have to contact the local area coordinator, or you can contact your early childhood partner. You have to call the NDIS ON 1800-800-110, or you can even visit the NDIS office. Also, you have to complete a form of access request and then provide the supporting information regarding your age, disability and residency.

For any of your loved ones with disability, you must keep a few points in mind while choosing the NDIS service provider — 

• You should verify if the NDIS service provider is a registered one.
• You should assess their experience as well as expertise in your specific requirements.
• It is important to ensure that they offer customized and participant-centred support.
• You have to check their reputation through the references as well as the reviews.

For working with an NDIS provider in Brisbane, you require particular documents which primarily emphasize safety checks, business compliance, and qualifications.

Yes, at any time, you can switch NDIS service providers in Brisbane if you find the services unsatisfactory. You have the liberty to choose the services that suit you the best. But for that, you have to review the current service agreement for the notice period or the cancellation fees, thereby informing the current service provider with a written document, and then you have to inform the Local area coordinator or NDIS planner who is responsible for the change for key supports such as support coordination.

The quality in our NDIS services is ensured through our adherence to the code of conduct as well as the practice standards, such as the expert training of our staff, management of the incidents, and a complaint system which is very clear. We maintain the quality by reviewing our policies and implementing the strategies which are based on evidence.